Shipping policy

Delivery

We make every effort to ensure that parcels are shipped within 48 working hours maximum from the validation of your order.

You will receive an e-mail confirming the shipment of your package, which will contain a tracking number allowing you to follow the status of the delivery.

FRANCE

Showroom pickup (Paris)

Courier (Paris)

Standard

Express

Price

Free

10,00€

8€

20,00€

Delivery time

Contact us at info@martinmartin-paris.com

Orders placed before 3pm

3 to 5 days

1 to 3 days


EUROPE

Standard

Price

20€

Delivery time

3 to 6 days

All our orders for shipment within the European Union (Germany, Latvia, Austria, Lithuania, Belgium, Luxembourg, Bulgaria, Malta, Cyprus, Netherlands, Denmark, Poland, Spain, Portugal, Estonia, Czech Republic, Finland, Romania, France, Greece, Slovakia, Hungary, Slovenia, Ireland, Sweden, Italy) include VAT charged at the rate of the value-added tax applicable on the French territory

UK

Standard

Price

30€

Delivery time

3 to 6 days

Taxes are not included for all shipments outside the European Union, including shipments to Switzerland and Norway. You are responsible for paying all taxes upon receipt of the package in accordance with the applicable laws in the destination country.

INTERNATIONAL

Standard

Price

40€

Delivery time

3 to 6 days

Internationally, additional taxes may be applied at customs and remain at your charge.

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Return and exchange

You have 14 days from the day after receiving your order to make a return and exchange request by writing to us at info@martinmartin-paris.com.


Items must be returned in their original packaging, new, unworn, unwashed and with the tags intact and attached.

From France

You have two options:

Send us your parcel for free

Write to us at info@martinmartin-paris.com specifying your order number and the item you wish to return. Stick the pre-paid return label on your parcel and go to the nearest post office.

Come and see us

It is also possible to come and drop off your package in our showroom in Paris.

You can write to us at info@martinmartin-paris.com to let us know about your visit and tell us if you would like to try on another size or another model on the spot.

From the rest of the world

The return and exchange is at your expense and risk via the carrier of your choice. However, the return is offered to you in the hypothesis that the delivered article is not in conformity with your order. In this case, write to us at info@martinmartin-paris.com to receive a prepaid return label.

After receiving an e-mail from us confirming the validation of your return, send us back your package to the following address

Martin Martin Paris Capucine Martin17
bis rue de Paradis 75010 Paris

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The refund will be made as soon as possible and at the latest within 14 days from the receipt of your

The refund will be made as soon as possible and at the latest within 14 days from the receipt of your return package, via the payment method used for your order, if the return was made in compliance with the rules set out above.