Deliveries and returns
Delivery
We make every effort to ensure that packages are shipped within 48 working hours
maximum from the validation of your order.
You will receive an e-mail
confirming the shipment of your package, which will contain a tracking number allowing you to
to follow the status of the delivery.
In metropolitan France
In the European Union (outside France)
FRANCE
Showroom pickup (Paris) |
Courier (Paris) |
Standard |
Express |
|
Price |
Free |
10,00 € |
8€ |
20,00 € |
Delivery time |
Contact us at info@martinmartin-paris.com |
Orders placed before 3pm |
3 to 5 days |
1 to 3 days |
All our orders for shipping within the European Union (Germany, Latvia, Austria,
Lithuania, Belgium, Luxembourg, Bulgaria, Malta, Cyprus, Netherlands, Denmark, Poland, Spain,
EUROPE
Standard |
|
Price |
20 € |
Delivery time |
3 to 6 days |
Portugal, Estonia, Czech Republic, Finland, Romania, France, Greece, Slovakia, Hungary, Slovenia,
Ireland, Sweden, Italy) include VAT charged at the rate of the value added tax applicable on the French
French territory.
In the UK
UK
Standard |
|
Prices |
30 € |
Delivery time |
3 to 6 days |
Taxes are not included for all shipments outside the European Union, including shipments to Switzerland and Norway. You are responsible for paying all taxes upon receipt of the package in accordance with the applicable laws in the destination country.
International
INTERNATIONAL
Standard |
|
Price |
40 € |
Delivery time |
3 to 6 days |
For international orders, additional taxes may be applied at customs and remain at your charge.
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Return and exchange
You have 14 days from the day after receiving your order to request a return and exchange
to make a request for return and exchange by writing to us at info@martinmartin-
paris.com.
Items must be returned in their original packaging, new, unworn, unwashed and with
and with the tags intact and attached.
From France
You have two options:
- • E
- •
Send us your parcel for free
Send us an email to info@martinmartin-paris.com specifying your order number and the
and the item you wish to return. Stick the pre-paid return label that you will give us on your parcel and go to the nearest post office.
and go to the nearest post office.
Come and see us
It is also possible to drop off your package in our showroom in Paris.
You can write to us at info@martinmartin-paris.com to let us know about your visit
and tell us if you would like to try on another size or another model on the spot.
From the rest of the world
The return and exchange is at your expense and risk via the carrier of your choice.
of your choice. However, the return is offered to you in the event that the item delivered is not
conform to your order. In this case, write to us at info@martinmartin-
paris.com to receive a prepaid return label.
After receiving an e-mail from us confirming the validation of your return, send your package back to
your package to the following address:
Martin Martin Paris Capucine Martin
17 bis rue de Paradis 75010 Paris
Refunds
CGV
CGV
Terms and conditions of sale of the martinmartin-paris.com website
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Refunds will be made as soon as possible and no later than 14 days from receipt of your return package
of receipt of your return package, via the payment method used at the time of your order, if the
your order, if the return has been made in compliance with the rules set out above.